Quick answers to the questions we hear most. Can’t find yours? Contact us — we reply within 24 hours.
Ordering & Delivery
Do you offer same-day delivery?
Yes — order before 4:00 PM for same-day delivery in Bengaluru. Orders after 4 PM are delivered the next available day.
Do you deliver outside Bengaluru?
Yes, we ship pan-India for select products. Delivery options are shown at checkout based on your address.
Is delivery free?
Delivery is free on orders above ₹999 anywhere in India. Orders below ₹999 have a ₹99 delivery fee.
Can I choose a delivery date?
Yes — pick your preferred delivery date at checkout. Great for planning ahead for birthdays, weddings and poojas.
Products
Can garlands be customized?
Absolutely. We have 90+ garland designs, fully customizable in size, flowers and colours — traditional, modern, temple, wedding, reception and corporate styles.
What sizes do garlands come in?
Standard sizes are Small (2.5 ft), Medium (4 ft) and Large (5.5 ft). Custom sizes are available on request.
Are the flowers fresh?
Yes — flowers are sourced directly from trusted farms and handpicked for freshness. Freshness. Quality. Trust. That’s the Flower House Promise.
Wholesale & Corporate
How do I get wholesale pricing?
Apply for a wholesale account. Once approved, you’ll see wholesale prices automatically when logged in, with better tiers as your volumes grow.
Do you handle corporate events?
Yes — from office florals to full event décor. Request a consultation and we’ll share a custom proposal and quote.
Payments & Refunds
What payment methods do you accept?
UPI, credit/debit cards and netbanking via our secure payment gateway.
What if my flowers arrive damaged?
Contact us within 6 hours of delivery with photos — we’ll replace the order or refund you in full. See our Returns Policy.